The Team

Arletta Wicinska

Founder & Customer Experience Expert with a background in UX, customer strategy, and human-centered design. Arletta combines creativity with a deep understanding of people, helping brands create thoughtful experiences that feel both personal and impactful.

With experience across digital products, service design, and client-facing roles, she brings a collaborative and intuitive approach to every project.

Anna Chwaliszewska

New Business Partner with a strong background in customer-facing roles, sales, and project management. She brings a people-first approach to building relationships, understanding client needs, and turning ideas into well-coordinated projects.

With a natural talent for communication and collaboration, she helps create smooth partnerships and meaningful client experiences.